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Leadership cannot be taught, it can only be learned

Harold S. Geneen, CEO ITT from 1959-77, and various authors

about the heritage institute

The Heritage Institute works to promote leadership, integrity and competence in governance and human relations in the workplace and community.

The Heritage Institute is located in West Vancouver, British Columbia, Canada. We travel widely to provide in-house training and services for our clients.

The Heritage Institute's clients have included governments, the justice system, financial institutions, businesses and community organizations.

At the Heritage Institute, we have been working in the field of corporate governance and human relations for over 30 years.


The Heritage Institute's services include:

  • Advisory & consultation services
  • Facilitation
  • Training

programs » governance
  • Board of Directors:
    • Corporate governance policy
    • Constitution & by-laws
    • Corporate governance manuals
    • Roles & responsibilities
    • Division of responsibilities
    • Meeting management
  • Board-management-employee relations
  • Committee & meeting management
  • Strategic & business planning

» Leadership and decision-making
  • Leadership
  • Envisioning, strategic & business planning
  • Interpersonal & communication skills for leaders
  • Team building
  • Problem identification & problem solving
  • Conflict resolution
  • Coaching
  • Leadership evaluation

» Governance & Human Relations
  • Employee & general surveys
  • Team building
  • Needs assessments
  • Community involvement & consultation

» interpersonal skills
  • Effective interpersonal relations
  • Communication skills
  • Conflict resolution, negotiations & mediation

» human rights